Please contact me through Terra Dotta

rgoos@wisc.edu

International Student Services (ISS)

Thank you for contacting International Student Services (ISS) at UW-Madison. Check here to see if I am your assigned ISS advisor. My caseload currently consists of students in the Law School and undergraduate students with primary majors of computer science, data science, information science, and/or statistics.
 
CONTINUING STUDENTS: If you are checking in on an application, we have a maximum processing time of 15 business days (3 weeks).
NEW STUDENTS: the maximum processing time for New F-1 Student requests is 20 business days (4 weeks).
 
1. Drop-In Advising Monday, Tuesday, and Friday (virtual and in-person). Drop-in advising is available on a first-come, first-served basis and will be limited to 10 minutes per student. Use drop-in advising for questions that can be resolved in this timeframe. I strongly recommend you search the ISS website prior to requesting advising services. You may find your answer there!

Drop-In Advising Schedule:

• Mondays and Tuesdays: 2:00 to 4:00 PM (Central Time)
• Fridays: 10:00AM to 12:00 PM (Central Time)

2. Schedule an Appointment. If your situation or questions require more than the 10 minutes limited at drop-in advising, please schedule an appointment with me. These are reserved for students on my caseload only. If I am not your assigned ISS advisor, I will cancel the appointment request. I usually open new appointments on Wednesday afternoons for timeslots that are two weeks in advance. If my appointment times are full or the times do not work for your schedule, please either send me an information request or come to a drop-in advising session.

Appointments will be held virtually via Zoom only. When requesting the appointment, please provide complete details about your questions/concerns. You will receive an email confirmation from me with a Zoom link when your appointment request is accepted.

***Please note appointments and drop-in advising should not be used for status updates on pending applications. If your application status is "Submitted - Under Review by Assigned Advisor" it is being reviewed and you will receive an email when it is processed!***

3. Information Requests: submit your detailed written questions to your assigned ISS advisor in Terra Dotta. We work as a team to respond to you, even if I am out of the office. Click here for a short video tutorial on sending an info request. Please allow 3-5 business days for a response. (During busy times, please allow additional time for a response)

When sending an information request or scheduling an appointment, please include the following:

• Your preferred name,
• WiscID number,
• Complete details about your question/concern

Please send an information request to your assigned ISS advisor only. This will help prevent duplicate efforts and keep communication streamlined. Please allow a few business days for us to respond.

4. Phone Services: are provided by our student peer advisors Monday through Friday. Immigration advising is not offered by phone.

Thank you and I look forward to working with you!
 
Ryan Goos
International Student Advisor